Refund Policy

Effective Date: 1. September 2025

At Ibramus Technical Services LLC, we aim for customer satisfaction. Our refund policy is as follows:

1. Service Contracts

• Refunds are not applicable once work has commenced, unless otherwise agreed in writing.
• If a project is canceled before commencement, any advance payment may be refunded after deducting administrative fees.

2. Advance Payments

• Advance payments are allocated to resource booking, material procurement, and scheduling.
• Refund requests must be submitted in writing within [7] days of payment.

3. Non-Refundable Items

• Fees paid for consultation, site visits, permits, or third-party services are non-refundable.

4. Dispute Resolution

• Any refund-related disputes will be handled in accordance with UAE law.